Shipping & Service Policy

Last updated: December 2025

1. Digital Product Delivery

Nexgen Techone primarily provides digital products and services, including:

  • Website design & development
  • SEO optimization packages
  • Paid advertising campaigns (Google Ads, Meta Ads)
  • Subscription-based marketing tools and dashboards

All digital products and services are delivered electronically, typically within the timeframe agreed upon at purchase or project kickoff.

2. Service Timelines

  • Paid Ads setup: 1–5 days depending on complexity
  • SEO setup & optimization: 1–7 days for initial audit, ongoing improvements thereafter
  • Web development: 5–10 days for standard website, timelines vary for complex projects
  • Ongoing subscription services: access provided immediately after payment confirmation

3. Service Scope

Our services include the creation, optimization, and management of digital marketing campaigns and websites. We strive to provide:

  • High-quality designs and user-friendly websites
  • Professional SEO and GBP management
  • Paid ad campaigns optimized for ROI
  • Reliable technical support and updates

Services outside of the agreed scope may require additional agreements or fees.

4. Shipping for Physical Products (if applicable)

In rare cases where physical products are shipped (like branded materials, business cards, or flyers), delivery timelines and shipping charges will be communicated before order confirmation. We are not responsible for delays caused by third-party shipping carriers.

5. Customer Responsibilities

  • Provide accurate and complete information for services and digital products
  • Respond promptly to project communications to avoid delays
  • Ensure timely payment for subscriptions or service packages

6. Contact Us

If you have questions regarding our shipping or service policies, please contact our support team:

Email: support@nexgentechone.com

Phone: (419) 318-9330

Address: 7901 4th ST N STE 300, St. Petersburg, FL 33702, USA